Grill'd Burwood

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4.1

( 8 reviews )

Burgers, Fast Food, Bar & Grill $$

Closed 10:30 AM - 10:30 PM See Hours

Shop 30 Burwood One Shopping Centre, 172 Burwood Hwy, Burwood East VIC 3151, Australia

+61 3980-203-62

Grill'd Burwood is a well-known burger joint in Burwood, Australia. With a modern interior and chill vibes, it is a popular spot for burger enthusiasts. The restaurant specializes in serving hot, fresh, and well-seasoned burgers and fries, which are known to be addictive. Apart from regular burgers, the menu also features burgers with vegan and gluten-free options. Grill'd Burwood has received mixed reviews from customers, with some praising the quality of food and service, while others have been disappointed with the cleanliness and consistency of the food. Notwithstanding the negative feedback, Grill'd Burwood has remained a popular destination for diners in Burwood.

Amenities and More

Delivery
Credit cards
Wheelchair-accessible car park
Plenty of parking
Outdoor seating
Counter service

Reviews

4.1/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Lucas marcelo terminiello

March 22, 2024

As a long-time customer, to say I am disappointed in my takeaway order tonight would be an understatement. The meat in the burger was not only cold, but grossly overcooked (to the point where it was chewy/rubbery), whilst the lettuce was dried out and not fresh. The chips were cold and soggy (saturated in oil and curled over). The first time I haven’t ever finished Grill’d chips and had to toss them out. Sad to say I won’t be returning. I cannot express how disappointed I am, as I was raving about this same order I got exactly two weeks ago (freshly cooked burger and chips to perfection). Perhaps because it was a busier night this time around; however, that should not compromise on quality. Safe to say I won’t be returning.

Becca mann

March 22, 2024

Terrible dining experience! The online order platform indicates food is to be ready at 7:37, however, it’s actually ready at 7:48 (the collect time on receipt is fake.) and one of the burger is completely cold. I have to return it for reheating. When this burger is served again, the patty and ingredients are reheated but the bun is still cold. We ordered ONION FREE but onion is still in the burger. I already don’t want to complain the attitude of the staff on ground - perhaps she’s been tired on a busy Saturday night.

Dylan altschuler

March 22, 2024

Although very busy the staff were friendly and managed the order well considering i made a few changes to the burger and nothing was missed, burgers cooked well. Being a grilled I think it's fair to say it's not somewhere you should go if you expect high end food, it's fast food.

Ieda almeida

March 22, 2024

Tables never wiped and service always super average and no greeting. no cutlery either. burgers are small and not worth the price, won't be going back.

Cheryl yarrell

March 22, 2024

Nice modern interior with chill vibes. The burgers and fries are literally addictive; always hot, fresh, and well-seasoned. Since going vegan I have tried the garden goodness and amazing vegan cheeseburger. While I'm pumped that Grill'd is catering to vegans, I do wish that they were a bit more equal to the meat burgers, if you get what I mean. Non-vegan burgers are loaded with avo, beetroot, fried eggs, etc., while the vegan ones are a bit empty in comparison.

Jared

March 22, 2024

The burgers at Grilld are the best in the business but the service was disgusting and unprofessional. Not only did it take an extremely long time to get it, the food was completely wrong. When we complained they rolled their eyes and just ripped out some stuff and gave it back. It was still covered in stuff we did not order. When we gave it back again they were quite rude yet again but eventually they gave it back. I will never be coming back and I recommend you don’t either.

Cathy chen

March 22, 2024

Inconsistent. Either really good or not. Given the constant price increases on things I expect better consistency. I did give feedback as a member of their program but all they did was basically apologise and say they’ll pass it on. Cheese on burgers sometimes not melted. Burgers sometimes served not very hot. Chips routinely have their herb salt on them even when asked for them without it. Tables not routinely cleaned.

Ka ho

March 22, 2024

Most of the time this place is great. Have been going here for years. After living interstate for 3 years I came back to show my mates how awesome this place is to be disappointed by the food and the state of the kitchen. I ordered through my phone at the table (19) and they missed 3 sauces that came with the chip share plate and our 2 drinks. When I went to the counter to get them, I saw their floor where they dress the burgers and it was shocking to leave a space in that condition especially when the public can see it. If I go back and it's better, I'll change my review.